Export Success: Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) — Osaka, Japan
This case study documents Wanlin Fire Protection's successful export project supplying Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) to a leading fire safety contractor in Osaka, Japan.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Fire Safety Contractor |
| Location | Osaka, Japan |
| Product | Kitchen Leave-Post Detector (mmWave Radar) (WL-KD400) |
| Quantity | 2,013 pcs |
| Contract Value | USD 204,000 |
| Certifications Required | UKCA / AS 3786 |
| Delivery Time | 4 weeks from order confirmation |
| Incoterms | CIF Osaka |
Client Challenge
The fire safety contractor in Osaka was looking to expand its home fire safety product range to meet growing residential market demand in Japan. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing UKCA / AS 3786 certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Japan consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Osaka client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete UKCA / AS 3786 documentation package — accepted by Japan customs on first submission.
3. Customized packaging with Japan language instructions and local compliance marks.
4. 4-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Osaka client.
Results After 6 Months
- Zero quality-related returns from end consumers in Japan
- 91% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 7 Wanlin product lines
- Second order placed within 3 months — quantity increased by 62%
- Achieved ISO 9001 factory audit acceptance by Japan insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Japan."
— Procurement Manager, Fire Safety Contractor, Osaka
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-02-02
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
